We offer a full credit return policy for product(s) bought directly from femme de pivot online shop within 14 days after receiving the order under the following terms and conditions.


We can only give refund if you receive defective product(s) from femme de pivot online shop and we can only replace defective product(s) that are purchased from femme de pivot. We will not be liable for purchase of wrong product.


Return Procedure:

Please submit your Return of Merchandise Request to sales@pivothk.com before sending your return to us. All returned product/s must be in their original packaging and returned to the following address:


Mobile Link Technology Ltd.
19/F., Richwealth Industrial Building, 

144-146 Yeung Uk Road, Tsuen Wan,



After receiving your merchandise, we will send you a confirmation email  and refund the money to your credit card. The entire process takes about 4 to 6 weeks.


Cancellations Procedure:

You may cancel an order at any time only before its been processed for shipping.